How is project success defined in a business case?

Defining project success in a business case revolves around achieving predefined benefits and objectives. This focus aligns with the core purpose of a business case, which is to justify the project by demonstrating how it contributes to strategic goals and delivers value. Success is not merely about completing the project on time, within budget, or receiving favorable feedback; rather, it centers on whether the project achieves its intended outcomes and delivers the promised benefits. This ensures that the project aligns with broader organizational aims and contributes meaningfully to stakeholders' expectations and organizational success.

While other metrics like time, budget, and stakeholder feedback are important considerations, they are often viewed as means to an end rather than the ultimate measure of project success. The essence of a business case is to articulate how the project's benefits and objectives directly translate into value for the organization.