What is the primary purpose of the Post-Evaluation Review?

The primary purpose of the Post-Evaluation Review is to review service delivery effectiveness. This review is essential in understanding how well outcomes aligned with the initial objectives and expectations set during the business case formulation. It involves analyzing the performance of the service in delivering expected benefits and identifying areas for improvement. By focusing on effectiveness, organizations can assess whether the service is fulfilling its intended goals and, if necessary, make adjustments to improve future performance.

This process not only helps in evaluating the success of current initiatives but also provides insights that can inform future projects and business cases. The other options, while related to performance and operational aspects, do not capture the central aim of a Post-Evaluation Review in the context of analyzing and enhancing the effectiveness of the services delivered.