What timeframe should a Post-Evaluation Review typically follow after service commencement?

A Post-Evaluation Review is an important step in assessing the effectiveness and impact of a service after it has launched. The timeframe of 6 to 12 months is optimal because it allows enough time for the service to be fully implemented and for any initial issues to be identified and resolved. This period is also long enough for users to adapt to the service and for measurable outcomes to start materializing, such as customer feedback and performance metrics.

If the review takes place too soon, for example, within 1 month, it may not capture the complete picture of how the service is performing, as early observations might be influenced by initial adjustments. Similarly, waiting for 1 to 3 years might delay necessary adjustments and improvements that could enhance the service's effectiveness. Evaluating the service within a timeframe of 6 to 12 months strikes a balance, ensuring that the information gathered will be relevant and actionable, reflecting a true assessment of the service's operational context and user experience.