What triggers the need for an ad-hoc Post-Evaluation Review?

An ad-hoc Post-Evaluation Review is typically triggered by immediate, specific feedback indicating problems or concerns about a service or project. In this context, client feedback that suggests issues with the delivery or outcome of a service can prompt a swift response. The goal of this review is to assess and understand the situation, identify the root causes of issues, and implement any necessary improvements or corrective actions.

While other factors such as changes in legislation or service delivery models can lead to evaluations, they are often planned and scheduled as part of ongoing review processes rather than being reactions to immediate concerns. Completion of regular reports may inform evaluations but does not trigger the need for an ad-hoc review in the same urgent capacity as direct client feedback. Hence, feedback indicating issues presents a more immediate need for assessment and action, which justifies the trigger for an ad-hoc Post-Evaluation Review.